Wednesday, September 17, 2014

Leadership - Leading

Continuing on a previous post, there is a difference between management and leadership. Unfortunately, this phrase has been an overused cliché and become a blank canvas to project whatever one wishes into the paradigm. With that enormous caveat, below is a description of my experience of when I have felt that I have been led versus when I have been managed.

When I am led, I feel that the leader and I have the same goal. It isn't a single word like "Vision" or "Passion," Of my own volition, I choose to want the same thing that my leader wants. Since individuals want different things at different points in their life, depending on the situation, leading can be incredibly difficult. Consider some of the potential objectives for each employee or team member:
1) Avoid work
2) Positioning for outside company move
3) Job security
4) Maximize compensation 
5) Positioning for advancement inside company
6) Praise and recognition
7) Feel superior
8) Winning
9) Team survival
10) Creation

When I'm being managed, I feel like my manager is appealing to any of the first seven items in the list. "Hit your target and get your bonus." "If we do this well, senior management will recognize it." "We can outdo the sales of those B-listers in the other division." "This will look good on your résumé."

When I'm being led, I feel like my leader is using one of the last three items in the list. "We are this close to the best customer experience in the industry." "We have come a long way, and if we can see this result come May, the bankers will give us the green light." "Pulling this off will forever change the industry. I believe that you can do this."

Because individuals are unique, and some are more difficult than others to lead, leadership will always be difficult, a unique attribute, and contrary to what many believe, an inconsistent attribute. People and circumstances will always change. However, recognizing that the appeals to the first group as primary motivators does not feel like leadership is a good step at rising above hum-drum management and taking a shot at the next level.

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